"That's not flying, that's just falling with style!"
- Woody, regarding Buzz Lightyear, in Toy Story
Last night we took myTransponder offline for a server migration that we expected to take a couple of hours... tops.
The idea was to bring the server down just after the site backup, this would insure that your data would be safe, and none of your stuff on myTransponder would be lost in the shuffle. That all worked out fine. So to be clear, profiles and data are all safely tucked away.
Unfortunately we've somehow managed to anger the plesk demons.
The site was completely down for most of today. Did you get just a blank page when you tried to login? Yes. We got that too. We were just as bummed about it as you were.
We managed to get the web server restarted this evening, which got rid of the blank page, but leaves us with a broken site for now... we're sorry about that.
We're trying to get the rest of the site working for you again as fast as we possibly can. (We're doing short of sacrificing a chicken, but we're not far from that at this point if you ask me.)
Why in the name of Bernoulli did we do this?
We are glad you asked.
The server migration is an important milestone on our roadmap flightplan to making myTransponder a more robust, more useful application.
The beta so far has been a bit like Project Mercury. What we're moving to next will be more like Project Gemini. So we're making some big changes to how the application is hosted on our server to make that happen.
We'll continue to update you as to our progress here, and on Twitter. (You can follow us @myTransponder.)
We really do appreciate all the the tweets, emails, IMs, SMS messages, posts, comments and phone calls all pretty much asking, "What's up?" We figure that if the site went down, and nobody noticed, that we may be barking up the wrong tree. It turns out to be very much the opposite.
Thanks to everyone in the beta for your patience, and for your ongoing support of making aviation more social.
Finally, if you haven't seen this, we think you may enjoy a little The Website Is Down right about now. Sales Guy vs. Web Dude cracks us up every time.
Sorry to hear the site is down, we look forward to its return. Also is your time and date stamp on the blog off? Appears you are writing these articles in 2008.
Posted by: Mike | August 03, 2009 at 09:49 AM